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MyOTCstore Website Review & Ratings + myOTCstore Coupons

myOTCstore: Products & Services

myOTCstore is an online retailer offering their customers health and beauty products at discount prices compared to mainstream drugstores and pharmacies. myOTCstore carries thousands of home health care products for the whole family including baby products and pet care products. myOTCstore offers customers several different shopping categories such as make-up, Cream Moisturisers, Dandruff, Dry Scalp Baby Diaper Rash Treatments, Anti-Itch Creams and Ointments, Nasal Sprays, Drops & Inhalers, Spermicides and Personal Lubricants.

Shopping categories at myOTCstore:

myOTCstore: Company Background

myOTCstore was founded in Mar-2006 in East ElmHurst New York. since their opening myOTCstore has become an industry leader in Over the counter customer loving products in family health and beauty, personal essentials, Feminine household and baby needs.

 myOTCstore contact information:

  • 19-35 Hazen Street, East Elmhurst, NY 11370
  • Email is available on website
  • Phone: 1-800-361-2028
  • Fax: 1-718-204-0212
myOTCstore: Customer Feedback & Reviews

Customer reviews for myOTCstore are extremely negative.

Negative customer reviews commented on:

  • Horrible customer service.
  • Very slow delivery.
  • Improper billing practices.
  • Wrong items sent.
  • Lack of proper business ethics.

Some customer reviews were:

"Seller does not communicate or acknowledge any phone messages or email. Absolutely no information about if the order will arrive or timing. All calls are routed to an automated answering system. Do not order anything from these scammers."

"I contacted customer support to resolve the issue and could barely understand the representative on the other end of the phone line. He had a very strong Indian accent. I had to ask him to repeat himself many times.

"I ordered Vanicream items and when received I was shorted 8 bars of soap. I sent an e-mail assuming they would apologize and send me the missing bars. They said that I must not understand how to count and stated that the shipping department did not make an error."

"Day after day I'm getting the same promise but nothing is shipped. Today I was told that my other items will be shipped or I will get a refund.The issue still not resolved and based on my negative experience with OTC I'm sure that it will take a while before it's over.

myOTCstore: Business Credibility & Trustworthiness

myOTCstore is not accredited with the Better Business Bureau; however they do have a BBB rating of "F". Their BBB file was opened in 2011. Over the last three years, there has been 26 complaints filed against myOTCstore with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction.

The complaints filed against myOTCstore were:

  • 6 complaints were due to advertising/sales Issues
  • 11 complaints were due to delivery issues
  • 5 complaints were due to problems with product/service
  • 4 complaints were due to billing and collections. 

myOTCstore is an Upfront Merchant

myOTCstore: Website Popularity & Google Ranking

myOTCstore website popularity:

  •  myOTCstore has a worldwide Alexa traffic rating of 242,550 out of 30 million websites.
  •  myOTCstore has an American Alexa traffic rating of 62,038
  •  myOTCstore has a Google pagerank of four out of ten.
  • The site myOTCstore receives around 2,310 unique visitors daily, which account for 6,007 daily page views. 
  • About 75% of the visitors to the site are American.
myOTCstore: Social Media Presence

myOTCstore social media presence:

  • myOTCstore can be followed on Facebook; they have 1,117 likes on Facebook and have 5 people talking about them. myOTCstore updates their Facebook page daily.
  • myOTCstore can be followed on Twitter; they have 69 followers on Twitter and have posted 117 tweets. myOTCstore tweets every day.
  • myOTCstore offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • myOTCstore is on YouTube; they have uploaded 10 videos and have 2 subscribers
  • myOTCstore is on Pinterest; they have 484 pinned items
  • myOTCstore has a blog customers can follow; they update their blog daily.
myOTCstore: Website Security & Safety

myOTCstore is GeoTrust Verified and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. myOTCstore is tested daily by McAfee Secure to keep it safe from computer threats. Google Safe Browsing lists the site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. The Google safe browsing page for myOTCstore can be viewed here.


myOTCstore: Pricing & Packages

 myOTCstore offers very competitive prices on all their products. In a price comparison of three products, myOTCstore was cheaper on all three products than their leading competitors were.

OC Eight professional mattifying gel for face and skin - 45g

  •  myOTCstore: $24.96
  • Leading competitor: $ 28.71

Cosequin DS double strength chewable tablets - 250 ea

  •  myOTCstore: $68.28
  • Leading competitor: $127.15

Atwater Carey Tropic Screen II Mosquito And Insect Net Tent - 1 Pc

  •  myOTCstore: $74.25
  • Leading competitor: $85.40
myOTCstore: Shipping Rates & Policies

myOTCstore shipping rates and policies:

  • myOTCstore ships with the United States and to numerous international locations.
  • myOTCstore ships to both PO boxes and APO/FPO addresses.
  • myOTCstore offers free shipping on orders over $75.00 with proper coupon.

American customers can choose from four shipping options:

  • Standard shipping: order arrives in 4-6 business days.
  • Priority shipping: order arrives in 3-5 business days.
  • Express shipping: order arrives in 2-3 business days.
  • Overnight shipping: order arrives the next business day.

International customers can choose from four shipping options:

  • UPS Worldwide Expedited
  • USPS Priority mail International
  • UPS Worldwide Express
  • USPS Express mail International

Canadian customers only have one shipping option:

  • UPS Standard
myOTCstore: Payment Methods Accepted

 myOTCstore accepts numerous payment options. They accept:

  • MasterCard
  • Visa
  • American Express,
  • Discover Card
  • JCB
  • Diners Club
  • PayPal
  • Google Checkout

myOTCstore does not accept any other online payment method such as E-Check, Bill Me Later or Amazon Payments, nor do they accept money orders, wire and bank transfers or checks of any kind. 

myOTCstore: Returns, Refunds & Exchange Policy

 myOTCstore return and refund policy

  • myOTCstore offers a 30 day return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, unless the item is being returned due to manufacturers defect or error.
  • Returns will be subject to a minimum 25% to maximum of 50% restocking fee, including all freight charges

How to make a return:

  • Customers must contact myOTCstore customer service to obtain a RMA number.  myOTCstore customer service can be contacted at:
  • The RMA number should be printed clearly on the outside of the package.

Returns should be sent to:

  • c/o Returns Department
  • 19-35 Hazen Street
  • East Elmhurst, NY 11370
myOTCstore: Product images & screenshots
myOTCstore Coupons
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